Caring for People
Our Vendors
We care about our people, our environment and our community at Mackay Sugar, and this includes the many suppliers and contractors who work with us. Mackay Sugar purchases goods and services from more than 500 local vendors, contributing more than $784 million to our local economy on average each year.
To ensure the safety and alignment of our vendor network, we apply comprehensive application, onboarding and management processes that create a foundation for strong working relationships and shared outcomes throughout the terms and conditions of our engagement.
Suppliers & Contractors
At Mackay Sugar, we recognise that at the heart of sound health and safety management sits our ability to control risks, maintain worker awareness, good due diligence, and ensure systems and processes are audited, reviewed and improved on a timely basis to remain effective.
Mackay Sugar sites have comprehensive Health, Safety and Environment (HSE) Management Systems that detail the requirements and standards that must be adhered to on a daily basis. Our HSE Management Systems and Electrical Safety Plan provides the guidance to ensure that these requirements continue to be satisfied, monitored, and audited for compliance.
The handbook outlines the systems and processes adopted by Mackay Sugar to ensure the health, safety and welfare of all personnel and to prevent harm to the environment. The document is supported by procedures developed under the HSE Management Systems and Electrical Safety Plan. Specific procedures or systems have and will continue to be developed to address the requirements of the Workplace Health and Safety Legislation.
This document is also intended for Contractors who are engaged to provide services and undertake work activities on a Mackay Sugar site.
HSE Information
Suppliers & Contractors
Induction Details
There are several components to Mackay Sugar’s induction process:
The electronic induction includes an overview of Mackay Sugar and some key aspects of workplace safety.
Our on-site General Induction conducted at Racecourse Mill will include some practical exercises and topics for discussion.
Your Mackay Sugar contact person will escort you on a site walk-around in your work area.
Other inductions required may include the OHS Construction Industry Induction, Refinery Hygiene Induction and Low Voltage Electrical Induction
For online inductions please select the Contractor Induction from the catalogue on the Mackay Sugar training platform at https://msl-asit.anewspring.com. If you have any inquiries please sent an email to trainingcontractors@mkysugar.com.au
For instructions on how to register for Online Induction, please click here
Inductions occur every Wednesday morning at Racecourse Mill at 7.00am sharp.
Bookings for site inductions may ONLY be accepted if the inductee has completed the on-line induction.
For bookings email induction@mkysugar.com.au with details of the Inductee's name, contact number and preferred date of induction (Wednesdays only).
Inductees are to assemble in Racecourse reception prior to 7.00am to be escorted to the training room.
Clothing requirements are MANDATORY: i.e. long sleeved shirts, long pants and closed in shoes.
Inductees must have proof of completion of the On-line Induction in order to complete the site induction.
Inductees must complete a Site Familiarisation Checklist in conjunction with their Mackay Sugar contact person prior to commencing work on site.
General Site Induction Instructions
Suppliers & Contractors
Supply Terms & Conditions
Mackay Sugar has Supplier Purchase Order Terms and Condition that we require our suppliers to accept and comply with, and Suppliers must not commence and work on any of sites until a confirmed Purchase Order is in place.
Supplier Forms
As a supplier or contractor to Mackay Sugar you will be asked to complete the following documents:
Supplier Code of Conduct
The Mackay Sugar Supplier Code of Conduct sets out our expectation of suppliers in respect to modern slavery and social responsibility generally. Mackay Sugar may exclude future dealings with suppliers who do not meet our expectations. These processes and controls are managed through our adoption of:
a. the Human Rights Policy;
b. the MSL Supplier Code of Conduct;
c. supplier information requests; and
d. contract documents and supplier terms and conditions.
These documents establish a framework to identify and address potential or actual risks of modern slavery in our supply chain and the expectations of our suppliers and workforce. We are in a continuing process of updating our purchase order terms and conditions and our contract documentation to ensure suppliers are aware of our expectations. We expect our suppliers to comply with all relevant legislation and to notify us if they become aware of a modern slavery risk in their own supply chains.
